Submitting Your Request
To propose modifications to existing parking conditions, please fill out the online Parking Restriction Change Request Form. Along with the form, remember to attach all necessary supporting documentation.
See Initiating a Parking Restriction Review: Key Methods
Post-submission Process
Once you've submitted your request, Town officers will review it, potentially consulting with external experts. If the review indicates a need for changes, we'll draft a proposal and share it with all affected residents for their input.
Where Community Feedback is Necessary
Before making any changes, our officers will reach out to all rateable properties, informing them about the proposed modifications and collecting feedback. While community input is invaluable, it isn't the sole deciding factor. For feedback to be accepted for consideration, the following must be met:
- Responses from at least 40% of contacted residents.
- Support for the proposed changes from 51% or more of the respondents.
Where Community Feedback isn't Required
In certain scenarios, Town officers may introduce or modify parking restrictions without community input. Such situations include addressing safety concerns, providing disability parking, ensuring efficient traffic turnover or when parking occupancy surpasses 85%. In these cases, once a decision has been made, we'll promptly inform all impacted parties.
Timeline for Approval
Typically, the review and consultation process for changing parking restrictions takes between three (3) and we'll keep you updated about the expected review timeline for your request.
Post-implementation Review
After making changes to parking restrictions, we aim to carry out a follow-up occupancy review twelve (12) months after the implementation of a parking restriction change. This is to gauge the effectiveness of our decisions, which, take into consideration seasonal variations in parking. Should the follow-up review find parking is still outside the desired range, further changes will be implemented as per the Parking Management Plan (PMP).
Parking Management Plan Schedule (PMP)
Numerous actions have been identified and included in the PMP, including parking restriction reviews. These shall be conducted as per the schedule and must be included in the annual budgeting process to ensure adequate resource planning. Ad-hoc requests are addressed subject to resourcing and budget constraints.
Parking Management Plan
Direct Contact with the Town
- Residents or businesses can directly contact the Town, typically via email or phone, for safety concerns.
- They need to fill out the online Parking Restriction Change Request Form and provide specific details about their parking issue, including timing and frequency.
- Safety-related concerns are addressed by the Town’s internal Parking Work Group (PWG), which includes experts from various internal teams. This group reviews parking requests on an ad-hoc basis and aims to provide feedback within three months.
- Some requests might seek exceptions based on unique situations. While these can be considered, residents must also accept the constraints of living in an inner-city suburb so close to the CBD, where parking is a high-value, high-demand resource with often limited scope to increase.
High Volume of Requests (Service Requests)
The Town checks its Customer Relation Management System (CRMS) database annually. If fifteen (15) or more independent requests for a specific location/issue are found within a year, the Town initiates a review for improved parking management.
Online Form - Contact us » Town of Victoria Park
Prior Reviews
Due to the high demand on the Town's resources:
- Areas reviewed in the past 12 months won't be reassessed unless previously advised.
- Areas assessed in the past 2 years won't be reconsidered unless a prior recommendation exists or there's a scheduling gap.
Remember, not all concerns are handled by the PWG. If a request falls within standard enforcement and isn't safety-related, an officer will address it directly without PWG assessment.