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Public Access Computers Conditions of Use

Access & Bookings

Access is free to Library members with a current membership card. Your membership card must be presented in order to access the self-serve booking system and public access computers, as well as to collect printing. 

Customers who do not present a current membership card may purchase a PC Pass at the Customer Service Desk. PC Passes are charged for in accordance with the Town’s Schedule of Fees and Charges. PC Passes may be booked in 30 minute increments.

Supervision of a young persons (under 18 years old) use of the public access computers is the responsibility of the parent or legal guardian.

The public access computers may not be used by a Library member that has outstanding loans or financial records.

Time limits apply as the computers are often heavily used. As a result only one session per computer group can be accessed per day. If the PC is available you may extend the booking in 30 minute increments.

The computers turn off automatically five minutes prior to the Library closing.

To ensure availability users may pre-book sessions. A maximum of three bookings can be made up to seven days in advance.

Telephone bookings will only be accepted from customers with a current Library membership card.

Latecomers forfeit the unused portion of their booked time if more than 10 minutes late the booking is automatically cancelled.

Support

Library staff is not able to provide IT support.  Information regarding IT training options and books are available from staff at the Customer Service Desk.

Content Access

As with other Library materials, supervision of young people (under 18 years old) use of the public access computers is the responsibility of a parent or guardian.

The Library does not utilise filtering software.

The computers must not be used for any activities of an illegal or fraudulent nature. Some activities are unlawful and therefore prohibited. Unlawful activities include, but are not limited to:

  • Gaining access to any material that is pornographic, offensive or objectionable.
  • Harassment (sexually, bullying or otherwise) of another person
  • Engaging in any defamatory message, including reading and then forwarding a message of which you are not the author
  • Sending or forwarding any material that is abusive, sexist, racist, pornographic, offensive or otherwise illegal

The Library has no control over the content of material available via the Internet and accepts no responsibility for any damages, direct or indirect, arising from use of its Internet access. Each customer is required to make their own assessment of the truth, completeness, accuracy or suitability of information found on the Internet.

The Library is not responsible for any fees incurred on websites.

Copyright laws and licensing agreements must be respected.

The Library is not responsible for technical problems experienced by websites.

Security

The Library cannot guarantee security and confidentiality of any transaction, particularly e-commerce transactions.

Printing

Printing is charged for in accordance with the Town’s Schedule of Fees and Charges.

Printing is the responsibility of the customer. All pages released at the printer will be charged for. It is recommended that the print preview command is used prior to choosing to print to ensure that only those pages that are required are printed.

Customers must present their Library membership card or PC Pass to release their printing from the self-serve booking system.

Privacy

The computers are located in public areas shared by customers of all ages, backgrounds and sensibilities. Individuals are asked to consider other customers when accessing the Internet from the public access computers.

Access to the public access computers is provided in a public place and through publicly available facilities. Therefore no guarantee of privacy can be made.

It is essential that customers log out when ending their session to ensure that other Library customers do not access the computers through a membership other than their own.

All usage of the public access computers is logged and may be used by the Library for statistical purposes. However, no attempt is made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Library’s logs.

Hardware

While the Library makes every effort to keep its infrastructure in good working condition continuous access to equipment cannot be guaranteed. Any inconvenience due to technical problems will be kept to a minimum.

Customers are not permitted to modify or add to the installed hardware or software in any way. This includes saving work to a computer. All work must be saved to an external device.

The public access computers and related equipment may not be unplugged, moved, removed or otherwise modified. Customers are not permitted to reconfigure systems or software or in any way interfere with the system set up.

Breach of Conditions of Use

The Conditions of Use must be adhered to. In the event of any breach of these Conditions the Library reserves the right to immediately terminate the use of the service and to maintain that restriction for as long as the Library chooses.

Changes to Conditions of Use

Changes to the Conditions of Use may occur from time to time. Customers will be informed of such changes by display of a notice on the Council noticeboard at the Library and on the Town’s website.

 

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